Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 6pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier, SMM, MBE or FedEx with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

 
Shipping costs by number of products
Free Shipping Over
Shipping Time
Quantity
From 1 to 3
From 4 to 6
From 7 to 12
From 13 to 18
From 19 to 24
From 25 to 30
From 31 to 36
From 37 to 42
From 43 to 48
From 49+
 
 
Italy
14
18
27
42
50
70
79
87
95
151
Nothing
1-2
Days
Austria
21
27
44
60
85
110
136
161
186
313
Nothing
2-3 Days
Belgium
22
26
50
66
86
99
116
143
152
257
Nothing
2-3 Days
France
22
26
50
66
86
99
116
143
152
257
Nothing
2-3 Days
Germany
21
27
44
60
85
110
136
161
186
313
Nothing
2-3 Days
Spain
22
26
50
66
86
99
116
143
152
257
Nothing
2-3 Days
Netherlands
22
26
50
66
86
99
116
143
152
257
Nothing
2-3 Days
Switzerland
30
34
73
81
108
117
143
188
197
300
Nothing
2-3 Days
United Kingdom*
49
60
90
136
184
202
221
283
292
475
Nothing
4-5 Days
United States
87
105
160
264
317
421
526
613
702
Not Allowed
Nothing
15-20 Days
Japan
35
55
99
Not Allowed
Nothing
7-10 Days
Hong Kong
35
55
99
249
257
300
Not Allowed
Nothing
7-10 Days
New Zealand
35
55
99
249
257
300
Not Allowed
Nothing
7-10 Days
Iceland
85
130
Not Allowed
Nothing
7-10 Days
Singapore
35
55
99
Not Allowed
Nothing
7-10 Days
Colombia
44
79
Not Allowed
Nothing
7-10
Days
Taiwan
44
79
Not Allowed
Nothing
7-10 Days
*England, Wales, Scotland, Northern Ireland

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch to courier will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.
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